11det Terms & Conditions

These Terms & Conditions ("Terms") form a legal agreement between users of the 11det platform (11det.mom) and the authority operating the platform. By accessing the platform, creating an account, or using any service, you are deemed to have given your full consent to these Terms.

If you disagree with any part of these Terms, please refrain from using the 11det platform. If the Terms change, we will publish a notice on the website and the "Last Updated" date will be revised. Continued use of the platform after any changes will be taken as your acceptance of the revised Terms.

2.1 Eligibility Criteria

To open an account at 11det, you must meet the following conditions:

• You must be at least 21 years of age.
• You are operating the account in your own name as a valid individual — not on behalf of any third party.
• Online gaming is not legally prohibited in the region where you are located.
• You have an active and valid payment method.

2.2 Single Account Policy

Each individual may create only one account. Attempting to create multiple accounts from the same device, IP address, or payment method may result in all accounts being closed and balances being forfeited.

2.3 Accuracy of Information

All information provided at registration must be truthful, complete, and up to date. If false or incorrect information is provided, 11det may suspend or close the account at any time.

2.4 Account Security

It is your responsibility to keep your login credentials (username and password) confidential. You must notify our support team immediately if there is any unauthorised access to your account.

3.1 Accepted Payment Methods

11det currently supports the following payment methods:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket (DBBL) — Mobile Banking
• Upay — Mobile Banking
• Bank Transfer — Selected banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

3.2 Minimum Amounts

3.3 Withdrawal Processing Time

Approved withdrawals are generally processed within 15 minutes to 2 hours. The time funds arrive may vary slightly depending on the payment gateway or bank policy.

3.4 Anti-Money Laundering (AML)

11det follows international financial security standards. Additional verification documents may be requested for suspicious financial transactions. Account verification is required before a withdrawal can be completed.

3.5 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not possible.

4.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: a ৳1,000 deposit earns a ৳2,000 bonus for a total balance of ৳3,000; on a ৳10,000 deposit the bonus is capped at ৳8,000, giving a total balance of ৳18,000.

4.2 Wagering Requirements

A 25x wagering requirement must be completed before bonus funds become withdrawable. Wagering is calculated on the bonus amount only (not on the combined total of deposit and bonus). Example: ৳2,000 bonus × 25 = ৳50,000 must be wagered before withdrawal.

4.3 Bonus Cancellation

If 11det determines that any bonus has been obtained through improper means (for example: bet hedging, use of multiple accounts), 11det reserves the right to cancel the bonus and any associated winnings.

4.4 Other Promotions

Additional promotional offers may be announced from time to time. Each offer will have its own terms and conditions, which will be clearly stated alongside the offer. General terms and conditions will continue to apply.

5.1 Validity of Bets

A bet will be considered valid only when it is successfully confirmed on the platform and your account holds sufficient balance. Bets that are unconfirmed due to technical errors will be considered void and the stake will be refunded.

5.2 Technical Issues

If a bet is affected by a server error, network outage, or game software issue, 11det may, at its discretion, void or reinstate the bet. This decision will be considered final.

5.3 Finality of Results

For sports betting, winnings will be credited to the account once the official result is confirmed. For slots and casino games, the result produced by the game engine is final.

5.4 Unusual Betting Activity

Placing bets using bots, scripts, or automation software is strictly prohibited. If such activity is detected, the account will be suspended immediately.

11det's VIP program has four tiers, each offering a weekly cashback benefit:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback

VIP tier progression is determined based on your overall activity and betting history on the platform. Cashback is credited to the account at a set time each week. Decisions regarding cashback are at the sole discretion of 11det.

The following activities are strictly prohibited and may result in account closure and forfeiture of balance:

• Any form of fraud, deception, or dishonest activity
• Operating an account using another person's identity
• Playing games through bots, macros, or automated software
• Operating multiple accounts for the same individual or household
• Exploiting any bug or vulnerability in the platform's software
• Money laundering or depositing funds from illegal sources
• Spreading misleading information with the intent to damage the platform's reputation

8.1 Our Rights

11det reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Breach of any part of these Terms
• Suspicion of fraud or dishonest activity
• Failure to complete account verification
• Accounts inactive for an extended period without valid reason (more than 24 months)

8.2 Voluntary Account Closure

If you wish to close your account, please contact our support team. Any available balance should be withdrawn before the account is closed.

8.3 Responsible Gaming Self-Exclusion

As part of responsible gaming, you may request that your account be temporarily closed for a set period. Please visit our Responsible Gaming page for more details.

Please read our Privacy Policy for full details on how your personal data is collected, used, and protected. 11det uses SSL encryption and industry-standard security technology to keep your information safe.

For account verification purposes, we may request an identity document, proof of address, or other documents. Information provided will be used solely for verification and to meet regulatory requirements.

All content published on the 11det platform — including logos, graphics, text, software interfaces, and design — is covered by the intellectual property rights of 11det or its respective licensors. Reproducing, distributing, or modifying any part of this content without prior written permission is prohibited.

Game software is operated under the intellectual property rights of the respective game providers (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and others).

To the maximum extent permitted by applicable law, 11det is not liable for:

• Losses caused by internet connectivity or device issues
• Delays or failures caused by third-party payment providers
• Service disruptions due to force majeure events (natural disasters, war, government restrictions)
• Losses resulting from sharing your own account login credentials

11det always strives to operate a safe and reliable platform. Our support team is available 24/7 to help with any issues.

If a dispute arises over any matter, please contact our customer support team first. We will make every effort to resolve the issue in good faith.

If the matter cannot be resolved through customer support, it will be escalated to senior management. 11det takes all legitimate claims seriously.

Gambling involves the risk of winning and losing. Decisions relating to game outcomes are final and no objections regarding them will be accepted afterwards.

11det reserves the right to modify, add to, or remove any part of these Terms at any time. For significant changes, we will publish a notice on the website and the "Last Updated" date at the top of the page will be revised.

Continued use of the platform after updated Terms are published will be taken as your acceptance of the new Terms. It is therefore advisable to check this page regularly.

11det is firmly committed to responsible gaming. We believe gaming should be for entertainment — not a solution to financial problems. If you feel your gaming habits are getting out of control, please contact our support team.

Our platform offers deposit limit settings, temporary breaks, and a self-exclusion option. Please visit our Responsible Gaming page for more details.

If you have any questions or comments about these Terms, please get in touch with us:

• Live Chat: Available 24/7 — click the chat button at the bottom right of the platform
• Email: [email protected]
• Language: Support is available in Bengali and English

These Terms were last reviewed in January 2026. Thank you for visiting 11det.